Last updated: September 28, 2026
Auravital currently offers free shipping to eligible addresses in the United States. Available delivery options and any order-specific charges are shown at checkout before payment. We currently do not offer international delivery or local pickup.
Our estimated delivery time is 3 to 7 days after your order is confirmed. This is an estimate, not a guaranteed arrival date. Incorrect addresses, payment verification, carrier disruptions or other unexpected delays may affect delivery. If your order has not arrived after this period, contact support@auravital.com with your order number so we can investigate.
We prepare orders after payment confirmation. You will receive your order confirmation using the contact details entered at checkout. When tracking is available, it will be included in the shipment confirmation. We do not promise same-day dispatch or a particular carrier.
Please check your shipping address before submitting payment. If you need to change an address or cancel an order, contact us promptly. We cannot guarantee changes once an order has been dispatched. If delivery fails because an address is incomplete or incorrect, contact us to discuss the available resolution before arranging another shipment.
If tracking shows delivery but you cannot locate your parcel, check with household members and your local delivery point, then contact support. For damage or an incorrect item, retain the packaging and send your order number and photographs if available. We will investigate and explain the replacement or refund options. These steps do not limit applicable consumer rights.
See our Return and Refund Policy. Do not send returns to our business mailing address without receiving instructions from support.
Auravital
1209 Mountain Road Pl NE
Albuquerque, NM 87110
United States
Email: support@auravital.com
Website: auravital.store
